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HomeMy WebLinkAbout2021/06/09 - Briefing Packet BOARD OF MASON COUNTY COMMISSIONERS MEETING AGENDA 411 North Fifth Street, Shelton WA 98584 1:00 p.m., Wednesday, June 9, 2021 1. Call to Order 2. Roll Call 3. Discuss consultations with Prothman Executive Search Services 4. Action to Consider- Decide on Position of County Administrator or Support Services Director 5. Adjourn Agendas are subject to change,please contact the Commissioners'office for the most recent version. Last printed 06/07/21 at 9:45 AM If special accommodations are needed,contact the Commissioners'office at ext.419,Shelton#360-427-9670;Belfair#275-4467, Elma#482-5269. ROTHMAN June 7, 2021 TO: Mason County Board of Commissioners Frank Pinter, Support Services Director FROM: Sonja Prothman, Vice President, The Prothman Company Philip Morley, Consultant, The Prothman Company SUBJECT: Summary of Mason County Commissioner Interviews INTRODUCTION This memorandum summarizes individual interviews with each of the three Mason County Commissioners regarding the County's top administrative structure. This serves as background for a meeting of the full Board of County Commissioners on Wednesday June 9, 2021, at 1:00 pm. With the upcoming retirement of Support Services Director, Frank Pinter, the Mason County Board of County Commissioners engaged The Prothman Company to help the Board in its assessment of the pros and cons of potentially creating a County Administrator position, versus refilling the Support Services Director position as part of Mason County's senior organizational structure that includes a Community Services Director and Public Works Director. The decision the Board makes about the County's management structure will determine what position the County subsequently recruits for—a County Administrator, or a Support Services Director. METHODOLOGY Sonja Prothman, Vice-President of Prothman, and Philip Morley, Prothman's consultant with a Master's Degree in Public Administration and who served as Jefferson County Administrator for 12 '/2 years, are conducting this project together for Mason County. This has included: • Project planning and background research on Mason County's existing organizational structure, through review of written materials and interviews with Support Services Director, Frank Pinter; • Individual interviews with each County Commissioner on May 26, 2021. Interviews covered each Commissioner's views on the County's existing structure and the possibility of creating a County Administrator position. Interviews approached the issue of organizational structure through multiple lenses: administrative efficiency, communication & collaboration, relation to the BoCC, and the impact on other potential organizational changes, among others. Commissioners were asked to summarize the pros, cons and potential issues of both alternatives: 1)retaining and recruiting for the current Support Services Director structure as a co-equal with the other two Director positions, and 2) creating and recruiting for a County Administrator position to whom all Directors would report. This memo summarizes the results of those interviews. 206.368.0050 ♦ 371 NE Gilman Blvd., Ste 310 Issaquah, WA 98027 ♦ www.prothman.com SYNOPSIS OF INTERVIEWS Commissioner Randy Neatherlin, District 1 At the time of the interview, Commissioner Neatherlin preferred to retain and recruit a Support Services Director to replace the retiring Director, rather than create and recruit for a County Administrator. Retain & Recruit a Support Services Director PROs • The current structure of 3 Directors forces the County Commissioners to oversee the Directors and to be much more engaged and informed in the work of the departments. Commissioners ask for information whenever they need it, and they get it. • The current structure is working very well—one win after another: o The County Commissioners have managed the Budget very well, so the General Fund has a 25%balance above expenditures; o After some delay, the Munis financial management system is in the process of finally being embraced and fully implemented by all departments; • Under the current structure, either the Commissioners or the Support Services Director can pull together inter-departmental teams to address issues—it doesn't require a County Administrator; • Under the current structure, the County Commissioners are able to step in directly with Directors, managers and independent elected officials to fix personnel and administrative problems; CONS • None identified. Create & Recruit a County Administrator PROS • A County Administrator would be a single place to ask for information and project status, and in that way, make it easier for the BoCC to ask for information; CONs • Concern that a County Administrator could become a"fourth Commissioner,"with its own policy agenda, instead of implementing the agenda of the BoCC; • Concern that with a County Administrator, any individual Commissioner might stop really doing their job sometime in the future, and the role of the Board as a whole in setting direction could be diminished; • Concern that a County Administrator will have too much influence over individual Commissioners, the County's independent elected officials, and over the appointed Directors and managers. • Concern that an individual Commissioner could exercise too much influence over the Administrator; • County Administrators typically have contracts with a severance clause, which could create controversy if the Board decides to change Administrators; ROTHMAN Page 2 • Concern for community perception and politics if Mason County creates a County Administrator position, because of a polarized history and community animosity toward a prior County Administrator roughly ten years ago. NEUTRAL Consideration • There is some siloing of the departments under the existing management structure now, but Commissioner Neatherlin believes siloing will always be present, and would still be somewhat of an issue under a County Administrator. Commissioner Neatherlin recognizes that regardless of whether the Board chooses to retain the Support Services Director position or replace it with a County Administrator, there are a number of other structural issues in other management positions that the County will still need to address. ROTHMAN Page 3 Commissioner Kevin Shutty, District 2 At the time of the interview, Commissioner Shutty preferred to create and recruit for a County Administrator to replace the retiring Support Services Director, rather than to retain and recruit a new Support Services Director. Retain & Recruit a Support Services Director PROs • The current structure of a Support Services Director, co-equal with the two other Directors gives the BoCC direct decision making and input on administrative matters • Under the current structure, because the BoCC directly supervises the Directors, the Commissioners have more detailed knowledge of projects and the department's work and issues; • Departments are very responsive to BoCC requests. CONS • Siloing by departments is a problem, and a County Administrator would better integrate their work, create more of a team, and recruit an interdepartmental team when needed for a specific project or issue; • There sometimes are end-runs around the Support Services Department by other department Directors, managers and independently elected officials on human resource and budget issues because the Support Services is "just another department,"without going through proper HR and Budget/Finance reviews before coming to the Commissioners; • The current structure is redundant and duplicative in that Directors/managers and independent elected officials need to inform and get support of two or three Commissioners on administrative matters, rather than just going to one County Administrator; Create & Recruit a County Administrator PROs • A County Administrator would bring additional professional knowledge and skills to Mason County's leadership team; • Mason County is growing and maturing as a region. A County Administrator can help the County government evolve to better support the growing demands of the region; • A County Administrator would allow the County Commissioners to get out of the weeds of administration,budget management and personnel, enabling the Commissioners to focus on setting important County priorities; • A County Administrator would free the Commissioners to engage more with the community, businesses, and with other governmental entities and on important regional and state matters that impact Mason County; • A County Administrator would better equip the Board of Commissioners to make complex decisions, such as regarding infrastructure in Belfair, addressing Jail capacity, homeless housing and other infrastructure and service issues, and bring stronger project management and collaboration to those endeavors; RpT}iMgN Page 4 • Having a more centralized, streamlined approach to implementing the personnel policy under a County Administrator will help reduce county liability by limiting the role of Commissioners in those processes given the increasing complexity of HR/personnel issues and regulations; • Siloing by departments is a problem, and a County Administrator would better integrate their work, create more of a team, and recruit an interdepartmental team when needed for a specific project or issue; • A County Administrator would enhance communication between and among departments and independent elected officials; • A County Administrator would strengthen institutional memory,predictability and stability should membership on the Board of Commissioners change over time; • A County Administrator would strengthen supervision of the Directors and managers, conduct annual evaluations more regularly, and mentor Directors and managers to grow professionally; • A County Administrator could direct departmental issues to the full Board of Commissioners and facilitate discussions there, and reduce the temptation and opportunity for individual Directors/managers or independent Electeds to "shop for answers"by talking to individual Commissioners; • Having a County Administrator that Directors report to would reduce end-runs and ensure human resource issues and budget issues get run through proper HR and Budget/Finance channels before coming to the Commissioners; • A County Administrator could help develop and present for Board review and feedback an integrated annual county work program of all departments, that eventually could also help implement the Commissioners' Strategic Plan, if the County adopts one. • A County Administrator could help the BoCC focus on larger policy issues; • A County Administrator would modernize and professionalize County operations CONS • With a County Administrator, the Board would be giving up some direct control over the Directors and their departments • There is a potential for Community pushback about having a County Administrator, given the County's prior experience roughly ten years ago. Commissioner Shutty recognizes that regardless of whether the Board chooses to retain the Support Services Director position or replace it with a County Administrator, there are a number of other structural issues in other management positions that the County will still need to address. RpT}iMgN Page 5 Commissioner Sharon Trask, District 3 At the time of the interview, Commissioner Trask preferred to create and recruit for a County Administrator to replace the retiring Support Services Director, rather than to retain and recruit a new Support Services Director. Retain & Recruit a Support Services Director PROs • None identified. CONS • Too much time spent on internal County management and administrative matters hinders Mason County's progress and the BoCC's ability to focus on bigger issues and takes away time for working on committees and with issues on the state and federal levels; • HR issues now come to the Commissioners, and sometimes lack input from a budget perspective. HR issues are best handled administratively, rather at a public meeting; • Departments don't always work together on projects,when they should; Create & Recruit a County Administrator PROs • Bring uniformity in administrative matters like promotions,pay scales, etc. • Relieve the BoCC from internal management and administrative work, and free the Commissioners to focus on bigger picture issues that for the County and the community; • A BoCC with an appointed County Administrator is more similar to successful corporations that operate with a board of directors and a top manager they appoint and direct; • Can help bring more cohesion among the departments and reduce a sense of competition between them; • Create more efficiency, uniformity and consistency to County procedures, operations and internal County communications; • Reduce end-runs and ensure human resource issues and budget issues get run through proper HR and Budget/Finance channels before coming to the Commissioners; • Create more cooperation by departments on mutual projects, like infrastructure; • Bring departmental issues to the full Board of Commissioners and facilitate discussions there where they belong, instead of departments talking to individual Commissioners; • Brings options and solutions to the BoCC to enhance the Board's ability to make good decisions; CONS • Commissioner Trask recognizes that there is a possibility of a future Commissioner relaxing and"gliding,"but does not see a risk of that with the current Commissioners; • If the Board of Commissioners hired a person with the wrong personality, that would be a problem. RpT}iMgN Page 6 Commissioner Trask recognizes that regardless of whether the Board chooses to retain the Support Services Director position or replace it with a County Administrator, there are a number of other structural issues in other management positions that the County will still need to address. ROTHMAN Page 7 SUMMARY & NEXT STEPS During the May 26 interviews the County Commissioners exhibited an excellent grasp of a wide variety of potential pros and cons of both management alternatives: retaining and recruiting for the current Support Services Director position that is co-equal with two other Directors, or replacing the position with a County Administrator position that all Directors report to. At the time of the interviews, two Commissioners strongly favored creating a County Administrator position to unify the County's administrative structure and to better integrate information that the BoCC relies on for decision making, and free the Board from so much administrative oversight allowing the Board to focus on policy direction, their committee assignments, and on intergovernmental matters that impact the County. One Commissioner strongly favored retaining and refilling the existing Support Services Director position to work alongside as a co-equal with the other two Directors, in order to retain the Commissioners' direct oversight of all three Directors and the administration of those departments, and to avoid the BoCC losing some control if a County Administrator starts to follow its own agenda, rather than the Board's. At the Board of Commissioners' June 9 meeting, Prothman staff will review the results of the interviews and help facilitate the Commissioners' discussion of the pros and cons of the two alternative management structures. As the Commissioners listen to one another and consider each other's perspectives, hopes and concerns, they can learn from one another. Each Commissioner's own perspective may evolve as a result. Clearly, choosing either management alternative can work. On the one hand, Mason County has been operating for roughly the past ten years with its current structure. On the other hand, numerous counties in Washington State operate successfully with a County Administrator, including nearby Jefferson, Thurston and Clallam Counties, to name a few. The question for Mason County's Commissioners is, which position do they believe will best serve Mason County's interests now and in the future, and best enable the Board to successfully focus on and carry out the Commissioners' top priorities to benefit the community? In deciding to fill the Support Services Director or County Administrator position, Commissioners will want to also thoughtfully explore how to address and mitigate whatever concerns their fellow Commissioners may have had about that option. For example, one way to begin to address some of the concerns about the proper role of a County Administrator would be to require the Administrator to adhere to the ICMA Code of Ethics, which make clear the role of the elected representatives versus the administrative and support role of the Administrator(see tenets #5 and#6 highlighted in the ICMA Code of Ethics, included as Attachment 1). All three Commissioners were unanimous in recognizing that regardless of whether the Board retains the Support Services Director position or replaces it with a County Administrator, there are a number of other structural issues in other management positions that the County will still need to address in future meetings with the assistance of Support Services Director Pinter. In closing, it is a pleasure to assist Mason County, and whichever management position the Board ultimately chooses to fill, The Prothman Company stands ready to help Mason County recruit and hire an excellent candidate. RpT}iMgN Page 8 ATTACHMENT 1: ICMA Code of Ethics ICMA CODE OF ETHICS The mission of ICMA is to create excellence in local governance by developing and fostering professional local government management worldwide. To further this mission, certain principles, as enforced by the Rules of Procedure, shall govern the conduct of every member of ICMA, who shall: 1. We believe professional management is essential to efficient and democratic local government by elected officials. 2. Affirm the dignity and worth of local government services and maintain a deep sense of social responsibility as a trusted public servant. 3. Demonstrate by word and action the highest standards of ethical conduct and integrity in all public,professional, and personal relationships in order that the member may merit the trust and respect of the elected and appointed officials, employees, and the public. 4. Serve the best interests of the people. 5. Submit policy proposals to elected officials; provide them with facts, and technical and professional advice about policy options; and collaborate with them in setting goals for the community and organization. 6. Recognize that elected representatives are accountable to their community for the decisions they make; members are responsible for implementing those decisions. 7. Refrain from all political activities which undermine public confidence in professional administrators. Refrain from participation in the election of the members of the employing legislative body. 8. Make it a duty continually to improve the member's professional ability and to develop the competence of associates in the use of management techniques. 9. Keep the community informed on local government affairs; encourage communication between the citizens and all local government officers; emphasize friendly and courteous service to the public; and seek to improve the quality and image of public service. 10. Resist any encroachment on professional responsibilities,believing the member should be free to carry out official policies without interference, and handle each problem without discrimination on the basis of principle and justice. 11. Handle all matters of personnel on the basis of merit so that fairness and impartiality govern a member's decisions pertaining to appointments, pay adjustments,promotions, and discipline. 12. Public office is a public trust. A member shall not leverage his or her position for personal gain or benefit. Adopted by the ICMA Executive Board in 1924,and most recently revised by the membership in June 2020. RpT}iMgN Page 9 County Profiles in Washington State County Population Size County Administrator? King County 2,252,782 2,115 sq mi Elected Co. Executive Pierce County 904,980 1806 sq mi Elected Co. Executive Snohomish County 822,083 2,087 sq mi Elected Co. Executive Spokane County 522,798 1,764 sq mi Yes Clark County 4881241 629 sq mi Yes Thurston County 290,536 722 sq mi Yes Kitsap County 2711473 395 sq mi No Yakima County 2501873 4,296 sq mi No Whatcom County 229,247 2,107 sq mi Elected Co. Executive Benton County 204,390 1,700 sq mi Yes Skagit County 129,205 1,731 sq mi Yes Cowlitz County 110,593 1,139 sq mi (Chief of Staff/Non-Contract) Grant County 971733 2,680 sq mi No Franklin County 95,222 1,242 sq mi Yes Island County 85,141 209 sq mi No Lewis County 80,707 2,403 sq mi Yes Clallam County 77,331 1,738 sq mi Yes Chelan County 77,200 2,920 sq mi Yes Grays Harbor County 75,061 1,902 sq mi No Mason County 66,768 959 sq mi No Walla Walla County 60,760 1,270 sq mi No Whitman County 50,104 2,159 sq mi No Kittitas County 47,935 2,297 sq mi No Stevens County 451723 2,478 sq mi No Douglas County 43,429 1,819 sq mi Yes Okanogan County 42,243 5,268 sq mi No Jefferson County 321221 1,804 sq mi Yes Asotin County 22,582 636 sq mi No Pacific County 221471 933 sq mi Yes Klickitat County 22,425 1,872 sq mi No Adams County 19,983 1,925 sq mi No San Juan County 171582 174 sq mi Yes Pend Oreille County 13,724 1,400 sq mi No Skamania County 12,083 1,656 sq mi No Lincoln County 10,939 2,311 sq mi No Ferry County 7,627 2,204 sq mi No Wahkiakum County 4,488 264 sq mi No Columbia County 3,985 869 sq mi No Garfield County 2,225 710 sq mi No 4 with elected County Executives, 14 with appointed County Administrators/Managers, 21 Without June,2021